TERMS & CONDITIONS
The travel siteShiv Shankar Tirth Yatra, mobile site and Smartphone App Platforms like iOS and Android are maintained byShiv Shankar Tirth YatraIt is an IATA certified travel company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you are agreed on the terms and conditions mentioned below, including any supplementary guidelines and future modifications.
Shiv Shankar Tirth Yatramay change, alter or remove any part of these below-written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be
applicable the moment they are posted on the site. You need to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.
1. Agreement between the Clients & Shiv Shankar Tirth Yatra :
While accessing, using, browsing or make a booking throughShiv Shankar Tirth Yatra, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation,Shiv Shankar Tirth Yatraand its subsidiaries (includingShiv Shankar Tirth Yatra) reserve all the rights for taking any legal actions against them.
2. Prices on the Website:
The price, which we offer onShiv Shankar Tirth Yatra, generally include accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
3. Mode of Payments & the Policies:
Our payment gateway is completely secure and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.
Modes of payment available atShiv Shankar Tirth Yatrafor online bookings are:
- Credit/Debit Cards
Visa, Master, Amex, Maestro & RuPay
- Net Banking
All Major Banks Supported
- Wallet
MobiKwik, PhonePe, AmazonPay & Others
- UPI
- GooglePay
- EMI
HSBC, RBL, ICICI and another bank for EMI
- PayPal
Pay with PayPal
- ePayLater
Travel Now, Pay Later
4. Use of the Website
In case of your use of this website, you agree that:
- You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use.
- You will use this site as per its Terms of Use.
- You will use the website only to make lawful bookings for you or another person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website
- You will provide accurate information about every official document and other important details like name and DOB to the site in case of planning trip with it.
- In case of any error or mistake in the process of information, you will be solely responsible for the same.
- All information provided by you to this site should be accurate, updated and complete,
- If you have an account on this site, you are advised to secure it with your login details, including login ID and password. You will be entirely responsible for any use or misuse of your account.
- Shiv Shankar Tirth Yatra reserves the right to deny access to its Website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.
5. Communication Policy of the Site
- On transacting with this site, you will receive an e-mail from Shiv Shankar Tirth Yatra for the status of your transaction. The e-mail will be sent to the e-mail address provided by you and Shiv Shankar Tirth Yatra is not responsible for the receipt of the supposed e-mail in your inbox. Be careful in providing the right e-mail I’d.
- The customer acknowledges that the SMS sent by Shiv Shankar Tirth Yatra is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don’t receive any SMS for any reason, Shiv Shankar Tirth Yatra is not liable for the same.
- Shiv Shankar Tirth Yatra is not responsible to provide information about any change in flight schedules, cancellation and status of the airline, railway or hotel etc.
6. Booking Policy
The total price displayed on the site includes all applicable government taxes.
In case of increase in the fare in the issuance of the Air ticket, due to airline, railways, a miscalculation in the amount due to server error and from the bank's payment gateway issue then Shiv Shankar Tirth Yatra reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to Shiv Shankar Tirth Yatra after the communication from Shiv Shankar Tirth Yatra to avoid any discomfort.
You are required to pay the entire amount prior to the confirmation of your booking.
To get an infant’s ticket issued, the age of infant must be below 2 yrs and make sure that they have valid proof-of-age documents when they re-checking in and remember that the infant must be accompanied by an adult at least 18 years old. You can book no more than one
infant per adult. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you’re booking. If the age of an infant is 24 months or above then you need to book a separate booking as a child.
To get any child ticket issued, the age of the child must in between 2-12 years and make sure that they have valid proof-of-age documents when they re-checking in and remember that the child must be accompanied by an adult at least 18 years old
All the tickets/bookings issued to the customer shall additionally be governed under the terms and conditions as laid out by the respective airline, railways/Supplier.
Company is not responsible for any delay or cancellation of flights from the airline, railway's end.
If the ticket is cancelled directly from the airline, the railway's a web site, office or call centre, customer needs to inform Shiv Shankar Tirth Yatra for the refund to be processed.
Please note that Shiv Shankar Tirth Yatra do not get any alert from the airline, railways directly.
7. Flight Amendment & Cancellation Policy
Every booking made on Shiv Shankar Tirth Yatra is subject to cancellation charges levied by the airline, railway, which may vary with respect to flight and booking class.
Shiv Shankar Tirth Yatra levies negligible amount of 300 Rs. per passenger/per sector for domestic and 500 Rs. per passenger/per sector for international air tickets as cancellation service charges.
Some bookings may be non-refundable as per the specific airline, railway’s policy.
Some bookings cannot be cancelled partially as per the specific airline, railway’s policy.
Cancellations can be made online or offline through My booking section or by sending an email to Shiv Shankar Tirth Yatra
We assist you in making various amendments for bookings. In a few cases, you
need to contact the airline, railway directly.
Amendment charges on Shiv Shankar Tirth Yatra are subject to change as per the policy of the airline, railway, which varies due to flight timings and booking class.
To cancel the tickets within 24 Hrs of the journey, Shiv Shankar Tirth Yatra recommends the customer to contact directly to the airline, railways and after that, send the cancellation request on our website for refunds.
In case of direct cancellation through airline, railways, refunds will be given according to airline, railways charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don't entertain any cancellation request.
In case of No-show, the refund amount entirely depends upon the airline, railways. Shiv Shankar Tirth Yatra has nothing to do with the refund amount. Shiv Shankar Tirth Yatra will refund the same amount to the customer, which we receive from airline,
railways in case of No-Show.
8. Holidays Amendment & Cancellation Policy
For cancellations done prior to the 30 days or more of the date of departure, initial deposit amount or 25% of the tour cost (if full paid) will be charged as cancellation charges.
For cancellations done between 29 days to 15 days prior to the date of departure, 50% of the tour cost will be charged as cancellation charges.
For cancellations done between 14 days to 8 days of the tour, 75% of the tour cost will be charged as cancellation charges
For cancellations done within 8 days of the tour, 100% cancellation charges will apply and you will receive no refunds.
9. Refund Policy
Shiv Shankar Tirth Yatra will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through my booking section or email.
Refund against the
cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the airline, railways.
Shiv Shankar Tirth Yatra will process the refund within 72 only after receiving it from the concerned airline, railways/hotel/transporter/other suppliers.
Due to Banking Procedures, Refund in credit cards may take a duration of 72 hours while it may take 7 days in case of net banking transactions
10. Refunds in cases where airline, railways/Hotel is declared as Insolvent or Bankrupt
Shiv Shankar Tirth Yatra shall not be liable to pay any refunds whatsoever in cases where the airline, railways/Hotel closes its operations or declares itself as insolvent
The customers or clients or agents shall not hold the Shiv Shankar Tirth Yatra liable to pay the refunds as assured at the time of booking of the ticket in cases where the airline, railways/Hotel closes its
operation or declares itself as insolvent.
On the basis of assurity given by airline, railways/hotels/suppliers, Shiv Shankar Tirth Yatra may sometimes refund amount to the customer but Shiv Shankar Tirth Yatra reserves the right to recover the refunded amount on the event of airline, railways/hotels getting shut down/non-operational/bankrupt.
11. Copyright & Trademark
Products, services and contents displaying on Shiv Shankar Tirth Yatra are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.
Shiv Shankar Tirth Yatra gives you a limited right to enter, explore, use and transact on its site. You agree not to misuse its materials and interrupt the operation of this Site in any way. You understand that except for information, products or
services supplied by Shiv Shankar Tirth Yatra do not endorse any other information in any way. You also understand that Shiv Shankar Tirth Yatra does not assure that files available for downloading through the site will be free from any type of viruses.
12. Availability, Rules of Service
Many products and services displayed on the Site may not be available for booking in your location or country. So, the reference to any such products and services on the site does not imply in your particular geographical location. Products and services also are subject to availability and the company are not responsible if any product is unavailable or sold out.
Each product and service offered by the website is governed by the rules and regulations of the respective service provider. You are requested to refer to their rules and regulations as well, before booking with us.
13. Visa Guidelines
Please carry
an applicable visa for the respective country you are visiting or transiting through. Please check-out the concerned airline, railway and embassy for concerned Visa requirements.
14. Transmitted Material
Internet communications can’t be completely private or secure. You understand that any message or information that you have sent to this site can be intercepted by others unless there is a special notice (for example, credit card information) that is encrypted. Sending a message to Shiv Shankar Tirth Yatra does not cause the site to have any special responsibility.
The copyright in the contents of this website belongs to Shiv Shankar Tirth Yatra. Copying any part or all the contents of this website without permission of Shiv Shankar Tirth Yatra is not allowed except to the extent that such copying or printing is essential for the purpose of availing the paid services offered.
15. Offers, Contests and Interactions
This site may run contests that may need you to send the materials or information about yourself or to offer prizes. All the offers and contests running on this website have its own rules, which you need to read before getting agreed for participation.
16. Disclaimer and No Warranties
You acknowledge that Shiv Shankar Tirth Yatra is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise and other information provided on the site. We don’t assure that the service will be uninterrupted or error-free.
Shiv Shankar Tirth Yatra can make improvements and/or changes on its website at any point of time. Shiv Shankar Tirth Yatra and its third party
suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.
You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of products & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this Website. Shiv Shankar Tirth Yatra (Shiv Shankar Tirth Yatra) will not be answerable for any loss or damage whatsoever arising out of or in connection with any ability/inability while using the site.
17. Hikes in Tariffs & Taxes
We inform you on the prior basis that after the finalization of the tour package rates, for any hike in entrance fees, fuel cost, guide charges, and other services, you can
be charged as extra.
If the government revises some taxes on travel services, clients are liable to pay that extra amount.
18. General Terms:
Shiv Shankar Tirth Yatra, as being a reputed and responsible travel agency, provides you with the best possible information about the hotels, airline, railways, transportation, and railways. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.
We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.
We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.
We are also not accountable for any human error that gone unnoticed by the clients and our staffs.
